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We were recommended to Mile by our friends who live in Los Angeles, they’ve been using them to let their Kensal Rise property for years. As we’re in LA too, it was important to us to have a good company that would fully manage our home for us - that we could trust, that would be available despite the eight hour time difference. Marius the director of Kensal Rise, Mile and Silvana exceeded our expectations. We had their mobile phone numbers and they’d FaceTime us to talk about any issues. They are friendly, professional and a joy to work with, finding us great new tenants and dealing with any issues promptly when they came up. Silvana is a fair but firm tenant liaison, managing any repair or tenant requests that arise. Skillfully finding solutions, whether it be plumbers, electricians or sourcing a new fridge/freezer. Always checking the price with us and giving us options. We can’t thank Marius Ruff and Michael Connelly enough for finding the lovely family that are taking care of and enjoying living in our house and making it a home for a few years. This is a great team of people who are stalwarts and will go above and beyond to take care of your home. I’m glad I took my friend’s recommendation.